A mortgage broker website has one job: turn first home buyers, refinancers chasing a better rate, investors and self-employed borrowers who are searching right now into a phone call or a booking. Everything on the site either helps with that or gets in the way. This checklist covers the parts that help.
Start with the questions first home buyers, refinancers chasing a better rate, investors and self-employed borrowers are asking
Before a single page is designed, list the searches that bring people to a mortgage broker: things like mortgage broker [your suburb], first home buyer broker near me and refinance broker reviews. These searches are usually made by someone comparing two or three businesses. The site has to make the comparison easy: what you do, what it costs, why you are the safer choice. Every page that follows should answer one of those questions directly.
The pages that do the work
A mortgage broking business website does not need twenty pages. It needs these, done properly:
- a homepage that says what you do, where you work and how to contact you without scrolling
- a services page or section covering first home buyer loans, refinancing, investment property lending and self-employed and low-doc loans
- a contact page with phone, email, hours and a map
- a page per borrower type (first home, refinance, investor, self-employed)
- a 'how brokers get paid' page that removes suspicion
- a calculators or guides page that earns search visits
If you are starting with a one-page site, fold the first three into sections and add the others as separate pages when there is something specific to say.
Trust signals mortgage brokers cannot skip
People are about to let you into their home, their business or their finances, and they are deciding from a screen. The details that reassure them are specific: your credit licence or credit representative number and aggregator, the number of lenders on your panel, that your service is free to the borrower and how you are paid and client stories with the situation solved, not just 'great service'. Put them where they are seen — near the top of the page and again beside the contact form — rather than buried in an about page.
Prices, or at least the shape of them
State clearly that the borrower usually pays nothing and explain lender commission. Fee-for-service brokers should list the fee. Missing prices do not make you look premium; they make people assume you are the most expensive option and move on.
Photos that prove you are real
For a mortgage broker, the right photos are you and your team; brokers sell a person, so faces matter more than houses. Stock imagery is recognised instantly and quietly undermines everything else on the page. Shoot on a phone in good light, keep the framing simple, and compress the files before uploading so the site stays fast.
One clear next step
Decide what you want a visitor to do and make it the most obvious thing on every page. For most mortgage brokers that means 'book a free chat' with a form asking about the goal and rough timing. One primary action beats four competing buttons.
A ten-minute self-check
- Open the site on a phone and time how long it takes to find your phone number and the suburbs you serve.
- Search mortgage broker [your suburb] and see whether the page that appears answers that question.
- Count the stock photos and plan to replace them with your own.
- Check that prices or price ranges appear for at least your most common jobs.
- Confirm hours and contact details match your Google Business Profile exactly.
Common questions
What builds trust on a broker website?
Licence details, a plain explanation of how you are paid, and stories of specific situations you solved.
Should I publish interest rates?
Only if you can keep them current. Stale rates damage trust more than no rates.
How long does a small business website take to build?
A focused one-page site can be live in about 3 business days once the content is ready; a site with service pages usually takes around 7 business days. The part that slows most projects is gathering photos and deciding on prices, not the build itself.
If you would like a second opinion on your current site, send the URL through the contact page and we will reply with three practical fixes. New builds start at $499 for a one-page site and $999 for a site with service pages — see pricing.
